Updated weekly from traveller reviews

New York museum tickets compared: 9/11, the Met and the observation decks

New York sells admission to three different things under one heading, and they do not rate alike. The 9/11 Memorial and Museum from €25 is the highest-rated ticket in the city by a distance. The observation decks, which take a third of the catalogue, run from €13 to €176 and rate between 4.0 and 4.5 depending almost entirely on which building you pick. The art museums start at €26 and rarely need a ticket bought in advance at all. Forty tickets are compared below on traveller rating weighted by review volume, with a €40 median.

9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum Ticket
Top-rated this week 9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum Ticket

Top-rated museum tickets in New York

The order comes from one score, the review-weighted rating, and no operator pays for a place in it. At most four tickets of any one kind are seated, because the observation decks would otherwise take half the list between four buildings. Tickets with fewer than 250 reviews wait until enough travellers have rated them.

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  1. 9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum Ticket

    9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum Ticket

    4.84 7,028 reviews 2h

    Free cancellation

  2. NYC 9/11 Memorial and Museum Ticket with Tour Options

    NYC 9/11 Memorial and Museum Ticket with Tour Options

    4.74 6,639 reviews 1h30

    Skip the lineFree cancellation

  3. Intrepid Museum Admission Ticket

    Intrepid Museum Admission Ticket

    4.56 1,065 reviews 1h30

    Free cancellation

  4. Museum of Broadway

    Museum of Broadway

    4.58 329 reviews 1h

  5. SUMMIT One Vanderbilt Experience Ticket

    SUMMIT One Vanderbilt Experience Ticket

    4.48 5,789 reviews 1h

    Free cancellation

  6. RiseNY - A Soaring Journey Through New York

    RiseNY - A Soaring Journey Through New York

    4.49 699 reviews 45 min

    Free cancellation

  7. NYC Empire State Building Observation Deck Ticket

    NYC Empire State Building Observation Deck Ticket

    4.45 7,473 reviews 45 min

    Free cancellation

  8. Museum of Sex NYC Admission Ticket

    Museum of Sex NYC Admission Ticket

    4.47 383 reviews 1h

    Free cancellation

  9. New York City One World Observatory Admission Ticket

    New York City One World Observatory Admission Ticket

    4.32 2,695 reviews 2h

    Skip the lineFree cancellation

  10. The Museum of Modern Art Admission Ticket

    The Museum of Modern Art Admission Ticket

    4.30 783 reviews 3h

    Free cancellation

  11. New York CityPASS®

    New York CityPASS®

    4.28 2,142 reviews 216h

  12. Whitney Museum of American Art Admission Ticket

    Whitney Museum of American Art Admission Ticket

    4.24 1,595 reviews 2h

    Free cancellation

  13. Bronx Zoo Admission Ticket

    Bronx Zoo Admission Ticket

    4.08 422 reviews 4h

    Free cancellationLikely to sell out

  14. New York Aquarium Admission

    New York Aquarium Admission

    4.05 305 reviews 1h

    Free cancellationLikely to sell out

  15. American Museum of Natural History Admission Ticket

    American Museum of Natural History Admission Ticket

    3.98 2,031 reviews 3h

    Free cancellation

  16. Central Park Zoo Admission Ticket with 4D Theater Access

    Central Park Zoo Admission Ticket with 4D Theater Access

    3.77 298 reviews 1h

    Free cancellationLikely to sell out

16 of 39 museum tickets on sale in New York make the list: products with fewer than 250 reviews are held back until enough travellers have rated them, and no kind of experience takes more than 4 rows. For the city's full picture, see every tour and ticket in New York.

Which kind to book

Which New York museum and attraction tickets earn their price

The 9/11 Memorial and Museum

4 compared from €25 typically 3h 4.79 average

Two ratings above 4.7 from more than thirteen thousand reviews between them, which is the clearest verdict on this page. From €25 for a guided walk of the memorial plaza with museum entry as an option, and the guide is what the reviews credit: the footprints of the towers read as a plaza without one. Allow two hours for the museum alone. Book a morning slot, and the private versions at €114 and above exist mainly for families who want to set the pace.

Observation decks and the city passes

14 compared from €13 typically 1h30 4.33 average

Four buildings, one view, and a wide spread in how people feel about it. Summit One Vanderbilt and the Empire State both sit at €61 with thousands of reviews and ratings in the mid-4s; Top of the Rock is the one that looks at the Empire State rather than from it, which is why photographers pick it. One World Observatory from €13 rates lowest of the four. Sunrise and premium slots run to €176. Book a time slot around sunset and expect a queue at every one of them.

The big collections, from the Met to the Whitney

5 compared from €26 typically 2h 4.14 average

From €26 for MoMA or the Whitney, around €32 for a guided highlights tour of the Met with priority access. The Met is pay-what-you-wish for New York State residents and a fixed price for everyone else, so a ticket bought here is about the timed slot rather than the entry. The guided Met tour is the highest-rated ticket in this group: two million square feet with no route through it is the same problem the British Museum has.

Themed and interactive museums

10 compared from €29 typically 1h30 4.23 average

The Intrepid, an aircraft carrier moored at Pier 86 with a Concorde and a space shuttle on the deck, rates highest of this group at €29 and above and is the one to book if you have teenagers. The Museum of Broadway and RiseNY sit around €39 and rate well. Below them, the photo-op attractions and the New Jersey indoor parks drop under 3.8 with plenty of reviews, and the reviews explain why: the ticket is the experience.

Gardens, zoos and the Statue of Liberty ferry

5 compared from €20 typically 2h 4.03 average

From €20, median €27, and all of them are half a day once you have travelled. The Bronx Zoo and the New York Botanical Garden are a Metro-North ride apart and pair into one day. The official Statue of Liberty ferry ticket at €20 and above is the only way onto the island; anything cheaper is a harbour cruise that passes it without stopping, and pedestal or crown access is booked months ahead through the National Park Service.

What it costs

How much do museum tickets cost in New York?

€40 median price, from €13

The median ticket is €40 and the floor is €13. The observation decks are where the money goes, from €13 to €176 for a view that is broadly the same from all four buildings, and a short ticket of an hour or less has a €40 median. The 9/11 Memorial from €25 and the art museums from €26 are the value end. City passes at €176 and above only pay off from about the fifth paid attraction, which is more sightseeing than most four-day trips hold. Around eighty-five per cent of these tickets are free to cancel.

How long, and when

How long do museum tickets in New York last?

2h typical duration · 85% with free cancellation

Two hours is the median. An observation deck is forty-five minutes to an hour including the lift queue, the 9/11 Museum needs two, and the Met needs three if you want to leave feeling you saw it. Decks sell timed slots and the hour before sunset sells out first, in summer a week ahead. The art museums close one day a week and stay open late one night, usually Friday, which is the quietest slot of the week and the one nobody books.

Good to know

New York museum tickets: what travellers ask before booking

Practical answers on prices, neighbourhoods and booking windows, written against the same data the ranking uses.

All tours and tickets in New York →

How much are museum tickets in New York?

From €13, with a €40 median across the forty tickets compared here. The 9/11 Memorial starts at €25, the art museums at €26, and the observation decks run from €13 to €176. Prices come from the latest data refresh rather than from a rate card.

Which observation deck in New York is the best?

Top of the Rock if you want the Empire State Building in the photograph, Summit One Vanderbilt if you want the mirrored rooms that most of the reviews are actually about, and the Empire State if the building itself is the point. All three sit around €61 and rate within half a point of each other. One World Observatory rates lowest of the four: the view is south over the harbour rather than up Manhattan.

Is the 9/11 Museum worth visiting?

It is the highest-rated ticket in this catalogue, from €25 including a guided walk of the memorial plaza. Reviewers consistently describe it as heavy going and worth it, and consistently recommend the guided version, because the plaza and the two voids read as architecture without someone explaining what stood where. Allow two hours inside.

Do you need to book New York museum tickets in advance?

For the observation decks, yes, especially for a sunset slot in summer. For the 9/11 Museum, a day or two ahead. The art museums almost never sell out and you can usually walk up, which is why buying a timed slot matters less there. Free cancellation covers most of the catalogue, so an early booking costs nothing.

Is the New York CityPASS worth it?

Only if you are doing four or five paid attractions in a few days, and New York makes that harder than it sounds because the decks and the museums are spread across the island. The passes in this catalogue rate around 4.0 to 4.2, below almost every individual ticket on the page. Add up what you actually want first against a €40 median.

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