Contact us
One address for everything: contact@toureditor.com. We read every message and answer within a few working days. Bookings are the exception, see below.
Report an error on a page
A price, duration or description that does not match what you saw on viator.com, a landmark detail that is wrong, a broken link. Tell us the page URL and what you found; corrections to editorial content ship with the next weekly build.
A question about a booking
We do not take bookings. Every reservation is completed on viator.com, and only Viator can change, cancel or refund it. Use the contact details in your Viator confirmation email; we cannot see your order.
You run tours or sell tickets
Rankings are computed from traveller ratings and review volume and cannot be bought, edited or sponsored. If your product is on Viator and in one of our cities, it is already in the comparison. We are happy to hear about factual errors in how a product is described.
Press and partnerships
For the methodology behind the rankings, figures from the catalogue, or a partnership that does not involve placing products, write with a short description of what you have in mind.
How the rankings work
Before writing to ask why a product sits where it does, the methodology page explains the one score every list uses: the traveller rating weighted by review volume, refreshed weekly from the Viator API. No operator pays for a position.